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Telehealth, which is also known as telemedicine or telehealth services, allows you to conduct a video-based appointment with your health care provider using a computer, smartphone or other communications technologies instead of visiting the provider in-person in their office
Our Providers
Jennifer Lanoff, WHNP-BC, NCMP, MSN-RN, JD
English
Reiter, Hill & Johnson of Advantia
Reiter, Hill & Johnson, Chevy Chase| Reiter, Hill & Johnson, Falls Church| Reiter, Hill & Johnson, Washington, DC
Learn MoreInsurances We Accept
Core Source (w/ Aetna)
Blue Cross Blue Shield
Coventry (National Network Only)
Medicare
Foreign Service
OneNet
Great West/CIGNA
Carefirst Bluechoice
Oxford Health Plan w/ United Healthcare Choice Plus
First Health
Tricare (Non-Network Provider) (Non-participating with Tricare Prime)
GEHA
United Healthcare (We participate with all products of UHC except for United Healthcare Community Plan)
Aetna (We participate with all Aetna plans except for Aetna Innovation Health QHP and Aetna Better Health of Maryland)
BCBS Federal (FEP)
CareFirst Administrators/NCAS
Carefirst BluePreferred
Carefirst HealthyBlue
Carefirst Indemnity
Carefirst NASCO
CareFirst BCBS PPO
Cigna (We participate with all Cigna plans except for Cigna Connect and Cigna Surefit)
Telehealth, which is also known as telemedicine or telehealth services, allows you to conduct a video-based appointment with your health care provider using a computer, smartphone or other communications technologies instead of visiting the provider in-person in their office. Remote patient monitoring, another form of telehealth, enables patients to transmit data such as blood glucose or blood pressure readings to their providers.
Services We Offer With Telehealth
Providers at many of Advantia Health’s practices offer telehealth appointments, including those for mental health services, non-urgent gynecological issues, lab and test results, menopausal symptoms, contraception consultations and prescription refills. Telemedicine is a great alternative for visits that do not require a physical exam.
Telehealth may not be appropriate for every type of visit or condition, so it is important to work with your provider to determine the best course of treatment for you.
Mental Wellness Support and Resources We Offer
Advantia Health clinicians include licensed clinical social workers, who specialize in helping people work through depression, relationship difficulties, anxiety, grief, trauma, addictive behaviors and adjustments to life transitions through different therapeutic approaches. These experienced providers offer in-person and telemedicine appointment options.
Convenience of Our Virtual Care
Telehealth consultation appointments may save you time, allow you to be seen by your provider sooner or provide you with access to providers (including specialists) who are located farther away from you. This convenient appointment format also reduces the risk of exposure to communicable diseases, which is especially important for persons with compromised immunity, including pregnant women or the elderly.
By eliminating the need to travel to your doctor’s office, you also save money on gas, parking or mass transportation.
Is Telehealth Expensive?
Since the COVID-19 pandemic, many private insurers and public health plans have expanded coverage to include telehealth visits. Typically, those visits are treated the same as an in-person visit for insurance billing purposes. That means you are likely to incur a co-pay similar to an in-office visit. For individual coverage questions, you should always contact your insurance provider.
Telehealth and Prescriptions
Telehealth is an effective format for consultations about birth control and other medications and refill requests. Qualified providers can prescribe new medications, adjust prescriptions and follow up on related issues and concerns via telehealth appointments.
How Advantia Health Performs Telehealth
Advantia uses secure and HIPAA-compliant video platforms for telehealth to protect your health information and privacy.
You do not need to download an app or log on to your Patient Portal account to participate in an athenaTelehealth visit. In fact, you do not even need to have a Portal Account, although it is encouraged. Simply schedule a telehealth appointment and follow the steps in the confirmation and reminder messages you receive. When you join the online visit, they will see the name of the practice at the top of the page.
Perform a pre-appointment device check.
If you choose to access the appointment through the Patient portal, you can view upcoming athenaTelehealth appointments on the Patient Portal in both desktop and mobile. You can cilck the Join Telehealth Call button to start your visit.
Book An Appointment!
Please call your health care provider’s office to schedule a telemedicine appointment to determine if your medical concern can be handled remotely. Some practices may limit telemedicine to existing patients.
Getting started
Before your visit
- Please review and agree to the Telemedicine Informed Consent.
- Ensure you are in a quiet, safe space with access to a computer or device with camera/microphone.
- If you can provide the following information to us at your visit it would be very helpful:
- Height, weight, blood pressure, temperature
Ready for your telemedicine appointment?
Follow the instructions below!
1. Use a computer or device with camera/microphone
2. Click the button below to start your visit
3. Type in your full legal name and click Check In
4. Allow your browser to use your webcam and microphone
5. Your care provider will start your visit!
FAQS
Telemedicine lets you connect to your provider remotely over video. Telemedicine is a great alternative for visits that do not need a physical exam.
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Telemedicine makes it possible for you to consult with your physician via video.
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Allows access to specialty care
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Reduced chances of catching a new illness. (Reduces risks of exposure to communicable diseases – especially important for persons with compromised immunity, pregnant women or elderly)
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Eliminated transportation time and costs:
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Money spent on gas, parking, and public transportation are immediately terminated. Also, providing immediate relief to those in rural areas or with limited physical abilities.
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Not required to take time off from work or school.
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Broader reach to specialists:
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Some visits with specialists require longer commute times. When you’re dealing with a serious health ailment, you should be able to consult with the best.
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Convenience
At this time please call your medical provider’s office to schedule a telemedicine appointment to determine if your medical concern can be handled remotely.
During this coronavirus outbreak most insurance companies are expanding their coverage for telemedicine. Typically a telemedicine visit is treated the same way as an in-person visit for insurance billing purposes. For individual coverage questions, always contact your insurance provider.
Telemedicine visits are great for follow-up visits, medication questions, reviewing lab and test results and general questions. Some examples include consultations for birth control and contraception, menstrual problems, and mental wellness.
Advantia uses secure and HIPAA compliant video platforms to protect patients’ health information and privacy.
Your providers office will share a personalized web link with you. This link works with any browser on a computer/device that is equipped with camera and microphone.
You can use a computer with a webcam or a smartphone with camera and microphone. Please ensure you have adequate broadband internet connection or a data plan for your smartphone.
Telemedicine Informed Consent
Please read this document completely.
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You are a current patient of the Practice and are 18 years or older.
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You have scheduled your telemedicine appointment in advance with the Practice.
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This is not an emergency situation. If this is an emergency please contact emergency services by calling 911 immediately.
- Telemedicine involves the use of electronic communications. Electronic systems used will include measures to safeguard your information.
- Our providers may use the information you provide for purposes of diagnosis, recommending therapy or treatment follow-up and/or education. The information you may be asked to provide may include any of the following:
- Patient medical records
- Medical images
- Live two-way audio and video
- Output data from medical devices and sound and video files.
- Cost: You will be responsible for any copayment, coinsurance, deductible or other out of pocket cost as determined by your insurance carrier and such may be charged by the practice before or after the telemedicine visit. If you are not covered by insurance, you will be responsible for the billed charges for the telemedicine service.
- Potential Benefits: The potential benefits of this service may include, without guarantee, improved access to medical care by enabling a patient to remain in his/her location.
- Potential Risks: As with any medical procedure, there are potential risks associated with the use of telemedicine. While the likelihood may be low, these risks may include, without limitation, the following:
- The inability to have direct, physical contact with the patient may impact the quality of service.
- The quality of transmitted data may affect the quality of services.
- Certain limitations of telehealth services may require you to have an office visit.
- Delays in medical evaluation or treatment may occur due to deficiencies or failures of the equipment which may include poor video and data quality.
- Security protocols could fail, causing a breach of privacy of personal medical information.
- Lack of access to complete medical records may result in adverse drug interactions or allergic reactions or other negative outcomes.
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I have the right to withhold or withdraw my consent to the use of telemedicine in the course of my care at any time without affecting my right to future care or treatment.
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The laws that protect privacy and confidentiality of medical information also apply to telemedicine.
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Telemedicine is one of the variety of modalities for the provision of medical care that may be available to me.
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I may refuse to participate in a telemedicine interaction and ask my provider about alternative methods of care.
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If my provider believes I would be better served by another form of service (e.g. in person), I may need to make an in-office appointment for appropriate care.
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In the event of an advance reaction to treatment or an inability to communicate as a result of a technical or equipment failure, I understand I may need to seek follow-up care or assistance at the recommendation of my provider.
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I understand that no warranty or guarantee has been made to me with regards to any results or cure.
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I have been given an opportunity to ask questions about my condition, alternative forms of anesthesia and treatment, risks of non-treatment, the procedures to be used, and the risks and hazards involved, and I believe that I have sufficient information to give this informed consent.
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I have read and understand the information provided above regarding telemedicine and hereby authorize my provider and its employees, agents and independent contractors, to use telemedicine in the course of my diagnosis and treatment.
BY ENGAGING IN THIS TELEMEDICINE SESSION YOU AGREE AND CERTIFY THAT YOU HAVE READ AND UNDERSTAND THE INFORMATION PROVIDED ABOVE, AND UNDERSTAND THE RISKS AND BENEFITS OF TELEMEDICINE. BY ACCEPTING THESE TERMS YOU HEREBY GIVE YOUR INFORMED CONSENT TO PARTICIPATE IN A TELEMEDICINE VISIT AND FOR THE USE OF TELEMEDICINE IN YOUR MEDICAL CARE.
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